Finding Your Trash and Recycling Collection Schedule by Calling 311

311 is a common non-emergency phone number that connects residents to essential government services and information in many major cities across the United States. Calling 311 is a convenient way for residents to lookup their scheduled trash and recycling collection day.

Here is an overview of how to use 311 to find your trash and recycling pickup schedule:

New York City 311

• New York City 311 can be called by dialing 311 within the city or (212) NEW-YORK outside NYC
• Say “trash schedule” to the 311 operator to lookup your designated collection days
• NYC trash collection occurs twice per week, while recycling is picked up weekly
• Enter an address on the NYC Sanitation Collection Schedule Lookup tool for additional details

NYC 311 can also be used to:

• Report missed trash or recycling pickups
• Request special bulk item pickups
• Find clothing/textile recycling drop off sites
• Lookup recycling rules and accepted materials

Columbus 311

• Columbus 311 can be contacted by calling 311 within the city or (614) 645-3111 outside Columbus
• Tell the 311 operator your address to lookup your assigned trash and recycling schedule
• Columbus provides weekly recycling and trash collection by zones
• Use the online lookup tool to find color coded collection maps

Columbus 311 assists with:

• Reporting missed collections for trash, recycling, or yard waste
• Scheduling bulk item pickups
• Finding trash bag/cart ordering and pricing information
• Answering recycling program questions

Key Facts About 311

• Available 24/7 to provide quick access to non-emergency municipal services
• Accessible by phone call within the city or a dedicated number when outside city limits
• No need to memorize different city department phone numbers

Calling 311 makes it fast and convenient for residents to access their trash and recycling collection schedule. Reach out to 311 to learn what day to take out your bins!