Managing Trash Pickup Schedules in Roanoke, VA

The City of Roanoke provides trash, recycling, bulk item, and yard waste collection services to residents across approximately 43 square miles. Understanding the regular collection schedule, planning for holidays, and accessing schedule tools can help Roanoke households seamlessly manage waste.

Overview of Roanoke Trash and Recycling Schedules

Roanoke divides the city into four collection quadrants:

• Northwest – Collected on Mondays
• Northeast – Collected on Tuesdays
• Southeast – Collected on Wednesdays
• Southwest – Collected on Thursdays

Use the collection day finder to determine your quadrant.

Key details on Roanoke’s collection schedule:

• Trash is picked up once per week.
• Recycling is picked up every other week on A/B weeks.
• Yard waste is collected weekly during grass cutting seasons.
• Bulk items are collected weekly by request.

Roanoke provides a collection guide detailing standard schedules, holidays, prepararation, and more.

Tools for Finding Your Collection Days

Roanoke offers several ways to lookup your household’s assigned collection days:

• Collection Day Finder – Enter your address at RoanokeVA.gov/CollectionSchedule

• Recycle Coach App – Download the app and search for Roanoke, VA

• Call Customer Service – Call 540-853-2000 (Option 1) to speak with staff

• Collection Calendar – Check the manual schedule for your quadrant

• Curbside Sign – Look for the yellow sign left by crews with your collection days

Identify your scheduled trash, recycling, and yard waste pickup days using one of these convenient methods.

Holiday Collection Schedules

Roanoke alters its standard collection schedule on major holidays, including:

• New Year’s Day – Delayed 1 day all week
• MLK Day – Delayed 1 day all week
• Presidents’ Day – Delayed 1 day all week
• Memorial Day – Delayed 1 day all week
• Independence Day – Delayed 1+ days mid-week
• Labor Day – Delayed 1 day all week
• Thanksgiving – Alternate schedule provided
• Christmas Day – Delayed 1 day all week

View Roanoke’s holiday collection schedule for exact dates and delays annually. Schedule reminders to ensure bins are out on adjusted pickup days.

Handling Missed Collections

If a trash, recycling, or yard waste pickup is inadvertently missed on your scheduled day:

• Consult the holiday schedule for any date confusion.
• Check for severe weather delays or service alerts.
• Call 540-853-2000 right away to report the missed collection.
• Secure bins until the next pickup opportunity.
• Avoid overflow that could attract pests.

Acting quickly helps ensure Roanoke Solid Waste is aware and can attempt to return as soon as possible. Report all missed pickups to maintain reliable service.

Managing Your City of Roanoke Solid Waste Account

Roanoke residents can create an online account to manage trash and recycling services:

• Review collection schedules and service maps.
• Set reminders for pickup days.
• Report missed collections.
• Request bulk item pickups.
• Pay solid waste billing fees.
• Update contact information.

Access waste management account tools through RoanokeVA.gov or the Recycle Coach mobile app.

Getting Help from the City of Roanoke

For additional questions and support regarding trash and recycling schedules, contact the City of Roanoke:

• By Phone: Call 540-853-2000 – Select option 1 for Solid Waste.

• Online: Submit inquiries via RoanokeVA.gov.

• Mobile App: Message customer service through the Recycle Coach app.

• Social Media: Message @RoanokeVA on Facebook and Twitter.

• Email: [email protected]

Confirm your collection schedule, report any issues, and access account tools to maintain efficient waste services from the City of Roanoke.